Thank you for shopping with  Us!

Please take a moment to read all terms carefully.

 It will save you time!

 Even though our 3 day returns policy may seem a little strict,
Please keep in mind that we are the only major Bridal gown
seller that allows you to return your gown  for any reason!

SATISFACTION GUARANTEE

• We understand that wedding planning can be stressful and this is why we offer a 3 calendar day satisfaction guarantee on all items (including the day received and weekends: special deliveries or short notice weddings are subject to same day return only).
• A 10% restocking fee will apply. This minimizes the risk for a huge savings.
• We encourage you not to wear or alter merchandise until you are certain that you are completely satisfied with the transaction. No refund will be issued for altered, modified or used items.
• Buyers are responsible for all shipping fees on returned or exchanged items (incorrectly shipped merchandise not included.)
• No refunds will be issued for special order items of non-standard sizes or for gowns that are not part of our standard line.

Payments

• We accept all major credit cards through PayPal, Checks, MoneyGram and Money Orders.
• When purchasing items that we have in stock, you must use either Postal Money Order or PayPal in order to receive the items within 10 to 14 days. Special and non stock items take 8 to10 weeks for delivery. Please contact us for estimated delivery times.
• Bank checks,  drafts, cashiers checks, personal checks and non-postal money orders will take 10 business days to process. Rush-processing is not available on these types of payment.
• We will inform you when we receive your payment.
• Ohio residents must pay the appropriate sales tax.

Returns

Please call us to receive your Return Authorization Code number. Please write this number on the outside of the box containing the return merchandise

Cancellations

• Cancelled orders will be charged 10% of original order price.